Work At CCC

The Calgary Climbing Centre prides itself on providing an unrivaled experience for all levels of climbers. We achieve this with a team of motivated, friendly and inspiring staff that help climbers on their journey through this amazing sport.  

We’ve climbed a long way in the past 25 years and as we embark on the next 20 years we need the best team possible to help us lead the way in cultivating an even greater, more inclusive climbing community.

If you would like to join our team and don’t see a relevant job opening, send us your resume along with a note about what interests you and why you want to work at the CCC, or better yet, stop by at any of our locations. Click here to find contact information for each location.

Apply with a resume and CCC application form to the emails below:

Location:

  • Select Location

Opportunities

Title Description Location
CCC Team Program Coaches

CCC Team Program Coaches

Available Positions

  • Development Team
  • Sport Team
  • Redpoint Team
  • Youth D Team

 

Preferred Experience

  • 1+ years working as a coach within an organized team program, climbing or otherwise; and/or
  • Competed at the provincial, national or international level as a Junior and/or Senior competitor; and/or
  • Experience leading a non-competitive youth climbing program

 

Coaching Schedule

  • General CCC Coach training will occur from July – August 2024
  • Start date for Team Program: September 3, 2024
  • End date for Team Program: May 31, 2025
  • Two weekday shifts per week, Monday – Thursday; Saturdays from 8:00am – 11:00am for Development Team coaches
  • All gym locations: Chinook, Hanger, Rocky, SoCal & Stronghold

 

About the Team Members

  • Categories: Youth D, Youth C, Youth B, Youth A & Junior
  • Competition focus: participation on Alberta Climbing Association season; can go beyond if climbers qualify
  • Development focus: refinement of technical climbing skills, application of competition performance skills appropriate for age and experience level
  • Competition Attendance Expectations
    • Attendance at internal Sport & Development Cup Series
    • Attendance at Alberta Climbing Association competitions in Calgary, if climbers are attending; attendance outside of Calgary as required
    • Attendance at CEC competitions as required

 

Email your resume and cover letter to the High Performance Manager: [email protected]

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Performance Team Lead & Assistant Coaches

Performance Team Lead & Assistant Coaches

 

Available Positions

  • Lead Coach – 20 hours per week, possibility of more hours outside Team Program (i.e. route setting)
  • Assistant Coaches – 9 hours per week, up to three positions available

 

Preferred Experience

  • 3+ years working as a coach as a Development Lead or an equivalent level from another team program; and/or
  • Competed at the national or international level as a Junior and/or Senior competitor

 

Coaching Schedule

  • General CCC Coach training will occur from July – August 2024
  • Start date for Team Program: September 3, 2024
  • End date for Team Program: May 31, 2025
  • Two – four weekday shifts per week, Monday – Thursday, 5:30pm – 8:30pm; and Saturdays from 8:00am – 11:00am
  • Gym locations: Rocky & SoCal during the week, and varied gym locations for Saturdays

 

About the Team Members

  • Categories: Youth B, Youth A, Junior & Senior
  • Competition focus: qualifying and competing at CEC National Championships
  • Development focus: refinement of competition performance skills

 

Competition Attendance Expectations

  • Attendance at all Alberta Climbing Association competitions in Calgary; attendance outside of Calgary as required
  • Attendance at CEC competitions as required

 

Email your resume and cover letter to the High Performance Manager: [email protected]

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Front Line - Service Desk

Working at the CCC is more than just climbing for free and getting to see all the new routes before everyone else. Our staff are our most active members and the core of our organization; without whom we would not be able to provide such an excellent climbing experience to everyone who walks through our doors.  

With great power comes great responsibility, and we make no jokes about what we expect from our staff members. Prior to applying you should be confident in your ability tconsistently deliver on the following 10 attributes:  

  • Safety 
  • Professionalism 
  • Passion for climbing 
  • Friendly and Approachable 
  • Customer Service Attitude 
  • Punctuality 
  • Smiling 
  • Coachability 
  • Strong work ethic 
  • Going above and beyond 

Our team is fast paced and high energy, we expect all staff to come in with the ability to learn on the go and adapt to changing environments. Staff will be expected to read and write clearly and concisely – so work on that penmanship!  

We have high expectations for customer service: a smile and a warm greeting is the bare minimum when it comes to work behind the Front Desk. Our ideal candidate would be outgoing, friendly and approachable, and able to make novice and experienced climbers alike feel welcome in our facility. The ability to talk to new people comes in handy, as a face behind the desk people will come to you often for beta and feedback.  

All CCC staff should feel pride in their workspace and facility and play a large role in keeping the area clean and tidy for all who share the space to enjoy.  

With our high expectations, we feel our team deserves to be rewarded for their commitment and hard work. CCC staff are eligible for many perksincluding:  

  • Unlimited access to all CCC Facilities 
  • Plus one membership for your best climbing buddy to climb for free with you 
  • Flexible schedule (including priority for time off for climbing trips) 
  • Discounts on all gear from our Approach Shop 
  • Pro Deals from our retailers 
  • Access to free or discounted climbing programs (including outdoor courses) 

[email protected]reopening before the end of the year

[email protected]

[email protected]

[email protected]

[email protected]

 

Chinook, Hanger, Rocky Mountain, SoCal Bouldering, Stronghold
Front line Leader - Service Desk

Working at the CCC is more than just climbing for free and getting to see all the new routes before everyone else. Our staff are our most active members and the core of our organization; without whom we would not be able to provide such an excellent climbing experience to everyone who walks through our doors.  

In addition to the job requirements of a Front line staff, and with assistance from the manager, the Desk Supervisor’s goals will be to…

  1. Work with, provide feedback, and communicate constantly with the Manager to ensure productive and efficient operation and sales
  2. Ensure facility maintains a clean, professional appearance and atmosphere
  3. Perform ongoing training, coaching and update staff as needed
  4. Assist with Front Desk and Instructor scheduling; responsible for program bookings
  5. Assist with management level duties and responsibilities including admin tasks, customer service situations, and company-wide projects

Duties and Responsibilities

  1. Develop and maintain a positive, functional relationship with all employees
  2. Continuously coach current staff to highest standards on the job
  3. Build and maintain a strong understanding of our POS system and other programs used within the gyms
  4. Develop and grow knowledge of all retail items, features, benefits and proper fit and be a leader in the sales of our pro-shop
  5. Communicate staffing issues to the Manager in a timely manner
  • need for more staff
  • need for coaching
  • need for correction, warning or dismissal

Daily tasks may include, but are not limited to

  • Providing the highest level of customer service in person, through email or by phone
  • Regular daily maintenance and cleaning
  • Assigning tasks to members of the desk team and following up on completion and quality of work
  • Ensure that all ratios for staffing are maintained
  • Informing manager of all activities outside of the normal daily routine

Expectations

  • Maintain a presence at the facility during peak times
  • 4 weekend shifts per month
  • 8 evening shifts per month (demand may change depending on gym staffing and gym needs).
  • 32- 40 hour work week is encouraged
  • Be available for additional hours when needed (competition season, festivals, training and meetings)

CCC staff are eligible for many perks, including:  

  • Unlimited access to all CCC Facilities 
  • Plus one membership for your best climbing buddy to climb for free with you 
  • Flexible schedule (including priority for time off for climbing trips) 
  • Discounts on all gear from our Approach Shop 
  • Pro Deals from our retailers 
  • Access to free or discounted climbing programs (including outdoor courses) 

 

Hanger